Delivery and Returns

KEEP YOUR CUSTOMERS COMING BACK FOR MORE.

Shipping issues – whether during the initial delivery or the return process – are one of the most common reasons behind cart abandonment and customer attrition.

Keep those carts full and conversion rates high with customer-centric shipping options that provide local and international customers with fast, flexible, hassle-free and affordable delivery and returns.

  • GLOBAL
    EXPERTISE
  • GLOBAL
    CARRIER NETWORK
  • UPS DIRECT
    SHIP PROGRAM
  • REVERSE
    LOGISTICS
  • INNOVATIVE DELIVERY
    & RETURNS METHODS

GLOBAL EXPERTISE

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FULFILL YOUR BRAND PROMISE, ANYWHERE

SP Commerce’s global expertise and thorough understanding of diverse customer expectations, custom regulations and legal requirements can help you build a scalable and cost-effective delivery solution that will meet the needs of your customers anywhere in the world – and boost your bottom line.

GLOBAL CARRIER NETWORK

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GET YOUR PRODUCTS WHERE THEY NEED TO GO

Our long-standing partnerships with leading global carriers and our own fleet means we're well-versed in their offerings and ready to help you find the best rate with the best partner to quickly get your products to your customers, wherever they may be.

UPS DIRECT SHIP PROGRAM

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DELIVER ACROSS THE U.S. WITHIN TWO DAYS

Our innovative UPS Direct Ship program enables you to deliver your customers' orders within a two-day window across the continental United States at ground rates. You benefit from reduced shipping costs, while your customers enjoy faster delivery and a superior brand experience.

REVERSE LOGISTICS

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RULE THE RETURN ROOST

And since the return process requires just as much care and consideration in order to maintain a quality brand experience, SP Commerce helps with inspections, re-kitting, re-packaging, re-stocking, re-selling and refunds, providing end-to-end returns management solutions across every one of your channels.

INNOVATIVE DELIVERY & RETURNS METHODS

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INNOVATE YOUR DELIVERY AND RETURN METHODS

We provide innovative parcel delivery and returns options for high satisfaction. Through our network of secure parcel locker systems, we allow your customer to pick up, pay and return parcels 24/7, at their convenience.

WANT TO LEARN MORE?

Keep carts full and conversion rates high.